Michael Shambaugh

Chief Technology Officer (CTO) | Technology & Business Leader

Results-driven technology executive with extensive experience in software development, infrastructure management, and business operations. Adept at leading cross-functional teams, optimizing technology solutions, and driving digital transformation. Proven ability to balance technical innovation with operational efficiency, security, and compliance.

Core Competencies

• Technology Strategy & Execution
• Software & Product Development
• Infrastructure & Cloud Management
• Cybersecurity & Compliance (GDPR, HIPAA, PCI, Section 508)
• API Development & Integration
• Financial & Operations Management
• Team Leadership & Cross-Functional Collaboration
• Data Analytics & Business Intelligence

Professional Experience

• Oversee the development and maintenance of mission-critical products, including SMART Imagebase, Nucleus Medical Art Library (NMAL), QRXVideo, the Doe Report, and internal CRM tools.
• Lead API development and internal/external integrations to enhance automation and efficiency.
• Manage hosting, security, and performance of 484 domain names across Akamai Cloud, Cloudflare, and LiquidWeb.
• Developed queuing mechanisms for automated video and image processing to streamline content production.
• Maintain Google Search Console accounts and generate strategic insights for sales and management.
• Drive compliance initiatives across GDPR, HIPAA, PCI, and accessibility standards.
• Lead infrastructure management, including mail systems (Mailgun), analytics (Matomo), and social media automation.
• Develop and maintain financial tools, including invoicing, payment processing, and tax compliance.
• Oversee financial accounts, payroll, and vendor payments to ensure smooth business operations.
• Manage legal and copyright enforcement, including DMCA takedown notices and intellectual property protection.
• Direct strategic planning for hosting environments, IT security, and corporate digital assets.
• Lead cross-department collaboration in technology-driven sales enablement and customer experience optimization.

Technical Skills

• Languages & Technologies: PHP, Docker, Cloudflare[List relevant programming languages, frameworks, or tools]
• Cloud & Infrastructure: Akamai Cloud, Cloudflare, LiquidWeb, Matomo, Mailgun
• Security & Compliance: GDPR, HIPAA, PCI, Section 508 Accessibility
• Business & Finance: CRM Systems, Payment Processing, Tax Compliance, Vendor Management

Leadership & Impact

• Successfully streamlined internal operations through automation, reducing overhead and increasing efficiency.
• Led initiatives that optimized infrastructure costs while maintaining high availability and performance.
• Spearheaded compliance efforts, ensuring adherence to industry regulations and security best practices.
• Drove innovation in content delivery and digital asset management, improving product scalability.

Education & Certifications